<aside> 💡 Service design: Actively take the responsibilities on conducting street&in-depth interviews, co-design workshop design& facilitation, data analysis and system developing.
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<aside> 💡 Stakeholder communication: Actively participating in discussion with NHS experts from different sectors about the current service insights, marketing strategy, content design, etc. Present service proposals to our stakeholders and academic tutors.
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Offload pressure of non-critical calls from NHS 111 by empowering the preventive care via an online Self care community system facilitated on NHS inform website.
affinity mapping and evaluation matrix were used to synthesis data into insights.
